52-53).Ĭontinue Removing Controls: Remove travel and expense approvals. Netflix found that “giving employees more freedom led them to take more ownership and behave more responsibly” (p. Managers must spend time discussing what is appropriate. Remove Controls: Remove written vacation policy and the need to ask for time off. Clarify the difference between selfless candor and acting like a jerk. Openness to feedback must be modeled by the top. Increase Candor: Say what you think with positive intent. Get rid of any employee who is not performing at an exemplary level. Good work motivates greater work and bad performance is contagious. Talent Density: A great workplace consists of colleagues who are truly exceptional – “stunning” colleagues is the Netflix phrase. Key quote: “I hoped to promote flexibility, employee freedom, and innovation, instead of error prevention and rule adherence.” Reed Hastings No Rules Rules explores the philosophy behind one of the world’s most iconic companies, describing the step-by-step changes made in reinventing the company’s culture. This book focuses on how to lead a company with freedom and responsibility while inspiring trust and creativity from top to bottom. Netflix has defied tradition for decades with a culture unlike any other, succeeding in adapting and innovating where other companies haven’t.
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